Privacy Policy

Use and disclosure of personal information

Any personal information you agree to provide us with may be used or disclosed for the primary purpose for which it was collected.

In accordance with the Australian Privacy Principles, DoT provides customers with an opportunity to opt-out from receiving future marketing and advertising on materials.

In some limited circumstances, we may also need to use or disclose personal information for other specific purposes, for example where required to do so by law, for example pursuant to the Freedom of Information Act 1992 or in response to a subpoena.


A cookie is a block of data that is shared between a web server and a user’s browser. Cookies, and the information collected through them, are used by The Department of Transport to make this website more efficient. You can disable Cookies through your internet browser but the website may not work as intended for you if you do so.

Google Analytics and Facebook Pixel

Our website uses cookies to facilitate the sampled reporting of demographics and interest of its visitors using Google Analytics. Our website will not merge or facilitate the merging of personally-identifiable information with non-personally identifiable information previously collected from Display Advertising, or divulge this information to any third parties. You can opt-out of this feature at any time by visiting the following link:

This data is used to provide better services and more relevant content to our users based on demographic and interest data.

You may opt-out of Google’s use of cookies by visiting the Ads Preferences Manager.

The Department uses Facebook Pixel. Facebook Pixel collects data that helps us track conversions from Facebook ads, optimise ads, build targeted audiences for future ads, and remarket to people who have already taken some kind of action on our website. While the purpose is not to identify you, by engaging with us via Facebook, you acknowledge and agree that you also agree and comply with terms and conditions of use of Facebook